What information we collect

When you submit a tour request, we collect the details you provide—such as your name, contact information, travel date preferences, group size, and the message you send.

How we use it

We use your information to respond to your inquiry, confirm availability, coordinate important details for the experience, and provide relevant updates connected to your request.

Your communication preferences

If you agree to receive email updates, we’ll send request-related information that helps you plan. You can ask us to update your preferences at any time.

Sharing with local partners

For your request to be coordinated, we may share necessary details with local providers involved in the experience. We share only what’s required to help confirm and host the experience.

Security and retention

We take reasonable steps to help protect inquiry information. We keep details only as long as needed to manage requests and support guest communication.

Questions about privacy

If you have questions or want to discuss your information, please contact our support team using the help page.